Years of Experience
1
+
Finished Projects
250
+
Members
1
+
Clients
1
+
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ABOUT US
InFinity
is our pursuit destination
InFinity AD LLC is an innovative company that thrives in the global marketplace of BPO solutions, information technology, arts, 3D animation, PR, programming, development, and related areas. Our journey began in 2005 as a Publishing House under the name neoKULTURA, later we expanded to Motion Picture production as whole in CGI, 3D and animation (neoFILMS). Over the years, we expanded our services to include design and print (neoDESIGNS).
In 2019, we ventured into fiber optic network extension services in Germany, with the establishment of Uka Netzbau. In 2020, we launched Ateliers Stella, a company that produces the luxury bicycle Stella Bike, made in Switzerland. In 2022, we established our main company InFinity, which offers inbound and outbound BPO services.
Our inbound BPO services include customer service, technical support, and back-office operations. We specialize in providing high-quality, personalized support to help our clients’ customers feel valued and heard. Our team is trained to handle a wide range of customer needs, from basic inquiries to complex issues, using the latest technologies and communication tools.
Our outbound BPO services include telemarketing, lead generation, and customer outreach. We work closely with our clients to develop customized campaigns that target their desired audience and achieve their goals. Our team is experienced in handling large volumes of calls and emails, and we use data analytics to track campaign performance and make data-driven decisions.
At InFinity, we are constantly seeking motivated individuals who are passionate about the challenges of the modern world in technology and art. We value people who are open to development and career-building and who are ready to join us and contribute to our vision and mission.
Join us in shaping the future of BPO industry, information technology and arts.
OUR SERVICES & BPO SOLUTIONS
Our mission at InFinity AD LLC is to be a leading provider of innovative solutions that bridge the gap between technology and the arts. At our BPO Solutions we are dedicated to delivering innovative and infinite solutions that transform businesses beyond their current limitations. We strive to help our clients achieve exponential growth and boundless success by leveraging cutting-edge technology, unrivaled expertise, and a culture of innovation. Our team is passionate about exploring new possibilities, challenging the status quo, and pushing the boundaries of what is possible. We are committed to building long-term relationships with our clients, based on mutual trust, respect, and a shared commitment to achieving infinity. Our mission is not simply to provide outsourcing services, but to inspire our clients to think infinitely, so they can realize their full potential and achieve their wildest dreams.
- Dynamic Email Chat Support
- Complaint Handling
- Data Verification Services
- Order Taking
- Order Processing
- Technical Support
- Personalize Acquisiton Strategies Inbound Sales
- Cross Selling and Up-Selling
- E-commerce Support
- Services to Sales
- Lead Generation
- Appointment Scheduling
- Market Research
- Survey Collection
- Telemarketing
- Warranty Program Sales
- Endpoint Security
- Hardware Firewalls
- WLAN/LAN Infrastructure
- Virtualization Management
- Server Management
- Cloud Services
- DMS Systeme
- ERP Systeme
- Licenses
- Brand Identity Design
- Logo Design
- Web Design
- App Design
- Layout and Print Design
- Portfolio Design
- Front-End Development
- Back-End Development
- Full Stack Development
- Desktop Development
- Web Development
- Database Development
- Mobile Development
- Cloud Computing
- DevOps Engineering
- Security Engineering
- Modeling & Texturing
- Rigging
- 3D Animation
- Motion Capture
- FX & Dynamics
- Compositing
- Editing
- Color Correction
- Reputation Management
- Crisis Management
- Media Relation
- Social Media
- Press Releases
- Fair Representation
- Outreach
- Market Research
- Media Training
- Internal Copywriting
Authorized US and EU partners
MODIUM is an architecture firm creating buildings globally, with a collaborative team based in Prishtina, Tirana, Skopje, and Genève.
Orto is a paper production company, providing top-notch products and prioritising nature and environmental welfare.
Formon believes in creation and progress. Our innovative 3D printers deliver exceptional performance, surpassing competitors with their superior features.
Check out our work
Take a peek inside our Wonderworld
ZHAK
First Look to feature animation movie
STELLA BIKE
LUXURY BIKE
FIRST IMPRESSION
A SNEEK PEEK OF ZHAK
UKA LOGO
AN ANIMATION LOGO
THE MANAGEMENT
What is our limitation
Dalip Gashi
Founder & CEO
Ahmet Uka
Co-founder
Ilirjana Bejta
Art Director
Fjolla Krasniqi
Client Relations Specialist
Orhan Berisha
Client Relations Specialist
What is our limitation
“At our BPO solutions, we believe that every business has infinite potential – but sometimes, limits can hold us back. Our mission is to help our clients overcome their limits and achieve new levels of success through innovative outsourcing solutions. We are dedicated to providing tailored, high-quality services that meet the unique needs and challenges of each client, while always pushing ourselves to reach beyond our own limits. Our team is made up of experts who are committed to continuous learning, growth, and improvement, and who understand that our clients’ success is our success. We work collaboratively with our clients to identify their limits and then go beyond them, leveraging technology, expertise, and strategic thinking to deliver exceptional results. Our mission is to help our clients realize their full potential and break through any limits that stand in their way, so they can achieve greatness.”
Our Partners
Driving technology for leading brands.
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About Us
InFinity AD LLC is an innovative company that thrives in the global marketplace of BPO solutions, information technology, arts, 3D animation, PR, programming, development, and related areas.
